HomeKept — com.ahmadessam.homekept — developed by Ahmad Essam
You can ask us to delete your HomeKept account and the personal data attached to it at any time. You do not need to have the app installed to do this.
Email us from the address you signed up with, so we can confirm the account is yours. Put "Delete my account" in the subject line.
If you signed in with Google, email us from that same Google address.
| Data | What happens |
|---|---|
| Your account record and email address | Permanently deleted from our authentication provider within 30 days of your request, usually much sooner. |
| Your password hash | Deleted with the account record. |
| Home profile, schedule, history and costs | These are stored only on your phone and were never sent to us. They are removed when you uninstall the app, or immediately if you tap Settings → Reset all data in the app. |
| Purchase records | Retained by Google Play and RevenueCat as proof of transaction, as we are required to keep these for tax and refund purposes. They are not used to identify you in the app after deletion. |
Deleting your account does not automatically cancel a paid subscription, because the subscription is held by Google Play rather than by us. To stop future charges, cancel it in the Play Store: Play Store → Profile → Payments & subscriptions → Subscriptions → HomeKept → Cancel. We recommend cancelling before requesting deletion.